Account Manager, K-12

Raleigh · Raleigh-Durham · 2+ years experience · Posted Sep 30, 2026

At a glance

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
- 1 in 4 students in the United States uses IXL.com
- Rosetta Stone provides an immersive learning experience for 25 languages
- Wyzant is the nation's largest community of tutors, covering 300+ subjects
- Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

IXL Learning is seeking Account Managers to manage approximately 300-500 small K-12 customer accounts.
The role focuses on subscription renewals, upselling, customer retention, and engagement activities within an assigned territory.
Account Managers work with school administrators to ensure satisfaction throughout the customer life cycle.

Manage approximately 300-500 small customer accounts with under 1000 students.
Conduct proactive outreach via phone, video, and email to secure subscription renewals.
Build and nurture relationships with key decision-makers to ensure customer engagement.
Develop a deep understanding of IXL products and competitive differentiators.
Identify customer needs to maximize product usage and engagement.
Communicate new product enhancements and benefits to existing customers virtually.
Conduct regular territory review meetings with internal stakeholders.
Track all customer-related activities and opportunities in Salesforce.com.
Gather customer feedback to help improve product offerings.