Account Manager, Life Sciences

Remote · USD 100,000-120,000 · Remote · Posted Oct 5, 2026

At a glance

The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base.
In this role, you will serve as our Corporate clients' main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions.

Maximize retention rate across the book of business
Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
Identify revenue at risk in order to best position the company to prevent churn
Forecast retention rates
Collaborate with Account Executives to identify growth opportunities within the book of business
Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
Hold Business Reviews with key stakeholders
Consistent proactive outreach with material and information that's relevant for our user base
Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.)
Acquire value stories and product feedback from clients and circulate internally to assist with product development, marketing, and sales efforts

At least three years of experience in an account management role where you owned retention and growth for an existing book of business
Carried renewal and expansion targets for client accounts managed after the initial sale
Strong ability to develop instant rapport with new people and demonstrated success at managing and growing relationships within Fortune 1000 clients
Exceptional oral, written and presentation skills with the ability to distill and explain complex issues in simple terms