At a glance
- Workplace
- Remote
- Location
- São Paulo, São Paulo · Brazil
About the role
- RTB House is seeking an Account Manager to manage a portfolio of clients and support campaigns throughout their entire lifecycle. This role focuses on ensuring client satisfaction, driving retention, and negotiating business terms while utilizing Deep Learning-powered AdTech solutions.
Responsibilities
- Manage a portfolio of clients
- Support campaigns through the whole lifecycle
- Ensure client satisfaction and high retention
- Provide regular performance reporting to clients and deliver persuasive QBR presentations
- Ensure timely payments
- Negotiate business terms and perform upsell activities
- Push optimizations to meet client and internal goals
- Conduct internal reporting on campaigns and individual performance
- Drive company-wide or local projects in account management
- Build expertise and serve as a go-to person in specific areas of knowledge
Requirements
- Experience in account management
- Experience in e-commerce and/or retargeting
- Persuasive communication skills
- Experience in negotiations and presentations
- Strong problem-solving skills
- Strong quantitative skills
- Very good command of Excel
- Good track record and success cases in previous roles
- Strong and clear motivation with the ability to self-motivate
- Advanced English
Benefits
- VR (Vale Refeição)
- Health Insurance
- Gympass
- Budget for language courses
Workplace
- Remote working
Skills
- Excel
- Digital Marketing
- Account Management
- E-commerce
- Retargeting
