Adobe Change Manager
London · United Kingdom · DTUK · 5+ years experience · Hybrid · Posted Oct 2, 2026
At a glance
- Experience
- 5+ years experience
- Workplace
- Hybrid
- Location
- London · United Kingdom · DTUK
About the role
- The Adobe Change and Adoption Manager supports enterprise customer engagements by designing and executing organizational change management (OCM) strategies.
- This role partners with Adobe delivery teams to drive the adoption of Adobe Experience Cloud and Digital Media solutions to ensure measurable value realization.
- The position involves working alongside consultants, solution architects, and customer stakeholders to facilitate workshops and manage change initiatives.
Responsibilities
- Develop and execute change management strategies and adoption roadmaps tailored to customer business objectives.
- Conduct organizational readiness assessments, stakeholder analysis, and change impact assessments.
- Design and deliver training programs, communication plans, and enablement materials.
- Partner with Adobe project managers and solution consultants to align change activities with implementation timelines.
- Facilitate workshops, leadership alignment sessions, and change champion networks.
- Define and track adoption metrics and KPIs; report on progress and risks.
- Identify organizational risks and resistance points and recommend mitigation strategies.
- Support post-go-live sustainment planning to ensure long-term adoption.
- Contribute reusable frameworks, templates, and best practices to the change management practice.
Requirements
- 5+ years of experience in organizational change management, adoption strategy, or related consulting roles.
- Proven experience supporting enterprise software implementations.
- Strong facilitation, presentation, and stakeholder management skills, including experience engaging C-level and senior executive audiences.
- Experience developing change management deliverables such as readiness assessments, communication plans, and training curricula.
- Excellent written and verbal communication skills.
- Ability to work independently in a remote, client-facing consulting environment.
- Bachelor's degree in a related field or equivalent professional experience.
Preferred qualifications
- Experience with marketing technology, CRM, or CMS platforms.
- Adobe Experience Cloud experience.
- Change management certification (e.g., Prosci, ADKAR, CCMP).
- Experience within a professional services or systems integrator environment.
- Familiarity with Agile or hybrid project delivery methodologies.
- Experience in digital marketing, customer experience, or digital transformation initiatives.
- Prior experience as an independent consultant or subcontractor supporting large technology vendors.
- Prosci certified.
Benefits
- Pension
- Free private healthcare
- Mental health support
- Company sick pay scheme
- 26 days paid holiday plus UK Bank Holidays
- Season ticket loan
- Cycle to work scheme
- Enhanced family friendly policies
- Learning and development opportunities
Workplace
- Hybrid working policy requiring 2 days from the office.
Skills
- Adobe Experience Cloud
- Digital Media
- Organizational Change Management
- Agile
- CRM
- CMS
