AI Specialist - Enterprise Decision Management
Singapore · 10+ years experience · Hybrid · Posted Oct 2, 2026
At a glance
- Experience
- 10+ years experience
- Workplace
- Hybrid
- Location
- Singapore
About Capco
- Capco, a Wipro company, is a global management and technology consultancy specialising in driving digital transformation across the financial services industry. Operating at the intersection of business and technology, Capco combines innovative thinking with unrivalled industry knowledge to fast-track initiatives for banking and payments, capital markets, wealth and asset management, and insurance. Our ingenuity is brought to life through our Innovation Labs, award-winning Be Yourself at Work culture, and a diverse, talented team across more than 30 offices worldwide.
About the role
- As an AI Specialist in Enterprise Decision Management, you will lead the design and delivery of intelligent decision automation solutions for Capco's financial services clients across Asia.
- You will help clients move beyond point-in-time analytics and disconnected AI engines toward closed-loop decision systems where predictive models inform rules, rules govern actions, outcomes are measured, and both models and rules are continuously refined.
- This is a forward-deployed role where you will be embedded with clients, building working solutions alongside their teams and playing a defining role in building Capco's Enterprise Decision Management practice across Asia.
Responsibilities
- Lead the design of end-to-end Enterprise Decision Management (EDM) architectures connecting data ingestion, predictive model scoring, business rule execution, decision optimisation, and outcome measurement into coherent, production-grade decision services.
- Advise clients on decision strategy by identifying which decisions to automate, augment, or keep in human hands, and design governance frameworks to manage each appropriately.
- Model and decompose complex financial services decision domains into structured decision architectures using DMN and related standards.
- Define feedback loops and monitoring frameworks that allow decision systems to learn from outcomes, closing the loop between prediction, decision, action, and measurement.
- Design and oversee the development of predictive models feeding directly into operational decision flows.
- Apply prescriptive analytics and mathematical optimisation techniques to maximise decision outcomes at portfolio or population levels.
- Advise on champion/challenger frameworks, model validation approaches, and the governance of model changes within live decision systems to meet MAS, HKMA, and internal model risk management requirements.
- Integrate decision management capabilities with LLM and generative AI architectures, including patterns such as rules-based guardrails over LLM outputs and LLM-driven document understanding.
- Drive business development activities including proposals, RFP responses, client workshops, and thought leadership on decision intelligence and AI in financial services.
- Mentor junior and mid-level team members and contribute actively to building Capco's decision intelligence practice, intellectual property, and accelerators across Asia.
Requirements
- Minimum 10 years of experience in decision management, AI engineering, or a closely related analytical discipline within financial services.
- Proven track record of delivering Enterprise Decision Management solutions in production environments combining predictive analytics, optimisation, and business rules within operational decision flows.
- Strong domain knowledge in insurance and/or wealth management, such as underwriting decision logic, claims assessment, policy eligibility, suitability frameworks, KYC/AML rules, or client segmentation engines.
- Experience advising senior stakeholders on decision automation strategy and the business case for intelligent decisioning investments.
- Hands-on experience with enterprise BRMS platforms in production: IBM Operational Decision Manager (ODM), FICO Blaze Advisor, Red Hat Decision Manager (RHDM), or IBM Drools.
- Proficiency in decision modelling standards including DMN and PMML.
- Practical experience designing and implementing expert systems, including forward and backward chaining inference, Rete algorithm optimisation, and rule conflict resolution strategies.
- Working knowledge of case-based reasoning, Bayesian networks, constraint satisfaction, and genetic and evolutionary algorithms.
- Experience designing and building traditional credit or insurance scorecards, including feature engineering, binning, weight-of-evidence encoding, logistic regression, and scorecard scaling.
- Proficiency in decision optimisation such as linear and integer programming and constraint-based optimisation.
Preferred qualifications
- Experience with real-time and event-driven decision architectures, including complex event processing (CEP), streaming decision services, and sub-second decisioning requirements.
- Exposure to insurance platform ecosystems (Guidewire, Duck Creek, Majesco) or wealth platform ecosystems (Avaloq, FNZ, iCapital).
- Knowledge of process and decision automation platforms (Pega, Camunda, Appian).
- Prior experience working across Singapore and Hong Kong markets.
- Published thought leadership, conference presentations, or open-source contributions in the decision management, AI, or predictive analytics space.
Benefits
- Ongoing learning and development opportunities to deepen expertise and grow as a recognised leader
- Access to a flat, non-hierarchical structure enabling direct work with senior partners and client executives
- A diverse, inclusive, and meritocratic culture
- Resources of Wipro combined with the agility and entrepreneurial spirit of a boutique consultancy
Skills
- DMN
- PMML
- IBM Operational Decision Manager (ODM)
- FICO Blaze Advisor
- Red Hat Decision Manager (RHDM)
- IBM Drools
- XGBoost
- LightGBM
- SHAP
- LIME
