Analyst, Acquiring AR&I, Preventive Fraud (6 months contract)

India, Hyderabad · India · 1-3 years experience · Full-time · Remote · Posted Oct 13, 2026

At a glance

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members across UK and India

As an Alert Review analyst at Tide, you will undertake full profile reviews based on potentially suspicious triggers or periodic timeframes.
You will own the analysis of risk data, identify trends, red flags, and develop an in-depth understanding of the risk profile of acquiring products.
You will monitor compliance with acquiring products' risk appetite, acceptance, and risk performance while ensuring timely case closure.

Undertaking full profile reviews based on potentially suspicious triggers or periodic timeframes.
Own the analysis of risk data, identify trends, red flags and develop an in-depth understanding of the risk profile of our acquiring products.
Monitor compliance with the acquiring products’ risk appetite, acceptance and risk performance.
Monitor real-time and post-transaction activity for both acquiring merchants and issuing cardholders.
Identify unusual merchant behaviors using Merchant Category Codes (MCCs), velocity checks, and transaction anomalies.
Identify and manage Compromised Cards scenarios through data analysis and alert trends. Recommend card-blocking or merchant suspension actions where necessary.
Document investigation findings accurately within the case management system.
Prepare clear and concise SAR (Suspicious Activity Report) narratives, ensuring regulatory and internal standards are met.
Maintain thorough records of evidence, decision-making rationale, and case progression steps.
Contact cardholders/members through outbound calls to validate suspicious transactions and gather additional information.

1-3 years of experience in transaction monitoring, fraud investigations, financial crime, Money Laundering and card operations (Acquiring and Issuing).
Strong understanding of risks and relevant controls involved in B2B merchant onboarding, payments transaction monitoring (incl. declines/chargebacks/disputes) and ongoing in-life monitoring.
Worked in cross-functional set up with strong analytical skills, data driven mindset and ability to work independently.
Strong understanding and experience of CDD and EDD processes.
Proficiency with analytical tools and visualisation software (e.g., Excel, Tableau, Looker).
Attention to detail and quality of the deliverables with growth mindset & extreme ownership.
Willing to work in flexible shift schedules and rotational week-offs.
Strong knowledge of Payment processes, Merchant Category Codes (MCCs), Fraud patterns and indicators, and Regulatory reporting standards (e.g., SAR).
Proficiency in case management tools and transaction monitoring platforms.
Experience contacting cardholders/members through outbound verification calls.