Analyst, Bank Payments AR&I, Preventive Fraud (6 months contract)

India, Hyderabad · India · Full-time · Remote · Posted Oct 13, 2026

At a glance

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members across UK and India

Tide is looking for a driven Fraud Alert Review Analyst with a good understanding of all concepts of fraud to join the Ongoing Monitoring team within the first line of defence.
The role involves monitoring transactions and behaviours across the member base, spotting and investigating potentially suspicious activity, and ensuring Tide detects fraudulent activity while providing great service.

Analysing transactions across a variety of payment types and products, looking for signs of Fraud
Confident in calling out potential efficiencies in our tools and processes used for transaction analysis
Confident in using a variety of tools to undertake different types of reviews and investigations, including open source investigation
Managing your own case load to meet performance targets
Consistently reaching the targets for Productivity and Quality
Prepare clear and concise SAR (Suspicious Activity Report) narratives, ensuring regulatory and internal standards are met
Maintain thorough records of evidence, decision-making rationale, and case progression steps
Make recommendations for process improvements to prevent future occurrences of fraud
Establish good relationships with various departments throughout Tide to ensure good operational synergy
Treating Tide members fairly by taking responsibility to ensure that their needs are met

You are willing to work in a flexible shift pattern in a 24/7 operational environment.
1 to 3 years of experience in a Transaction monitoring, Fraud risk related role in financial services
A good eye for detail and are able to identify suspicious activity.
Ability to work well as part of a team; decisive; goal-oriented; proactive
A genuinely curious mindset, asking the right questions at the right times, with a problem solving attitude.
You have C1/C2 level of spoken and written English
A keen eye for process improvements, looking how we can work leaner and more robustly.
An analytical mind and are able to digest large data sets and spot patterns and trends with ease
A quick learner, explorer, multitasker and are happy to be in the defined shift
Exceptional communication skills, written and verbal.

Working Out of Office (WOO) policy allows remote work from home or anywhere in home country
Must visit Hyderabad office 4 times a year and during high-level leadership visits with at least 2 weeks notice