At a glance
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Singapore
About OpenAI
- OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
- We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
- For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
- To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
About the role
- The APAC Vendor Lead, Ads will build and scale the outsourced operating model supporting the Ads business in APAC and globally.
- This individual contributor role involves designing governance, performance systems, and quality programs to enable BPO partners to deliver commercial outcomes.
- The role sits at the intersection of Ads Sales, Revenue Operations, Finance, and external BPO leadership to drive advertiser acquisition and productivity.
Responsibilities
- Build and scale BPO operating models, governance structures, and performance frameworks for Ads
- Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality
- Lead business reviews and executive governance forums with BPO partners and internal stakeholders
- Develop scorecards, forecasts, inspection mechanisms, and escalation processes
- Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis
- Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions
- Create workforce and capacity plans aligned to business demand and growth forecasts
- Determine which customer segments and sales motions should be handled by BPO partners versus internal teams
- Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity
Requirements
- 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization
- Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion
- Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn
- Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets
- Strong analytical, operational, and communication skills
Workplace
- Role is based in Sydney
- Hybrid work model of 3 days in the office per week
Skills
- AI
- Automation
- Performance Marketing
