At a glance
- Workplace
- Remote
- Location
- New York
About sound cloud
- - We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
- - We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
- - We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
- - We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities
About the role
- SoundCloud is seeking a part-time Associate Community Manager to act as an active, recognizable presence in the company's Discord.
- This role serves as a key touchpoint between music creators, fans, and internal teams to cultivate vibrant and active music communities.
Responsibilities
- Facilitate in-server conversation, welcome new members, and run daily prompts to build and maintain a healthy community.
- Bring current trends on SoundCloud, underground music, emerging genres, and internet culture into the server.
- Support community programming, events, and listening parties.
- Act as a recognizable personality within the community by helping host live streams, town halls, Q&As, stage channels, and creator spotlights on-camera and in voice channels.
- Monitor community health, moving swiftly to address member concerns, diffuse conflicts, and escalate when needed.
- Surface feedback and community sentiment to the wider team as a visible point of contact.
- Support community events, contests, and exclusive drops that deepen how members engage with SoundCloud.
Requirements
- Hands-on experience moderating, managing and growing digital communities, specifically on Discord.
- Genuine passion for underground music scenes, emerging artist movements, and internet culture, along with being an active SoundCloud user.
- Natural comfort being on video, hosting live streams, speaking publicly, and engaging directly with members in real time.
- Strong written and verbal communication skills with the ability to act fast in real-time environments.
- Proactive and comfortable leading conversation without being told what to post.
Preferred qualifications
- Prior experience working at a music tech platform, record label, streaming service, or creator-economy startup.
- Experience organizing virtual events, listening sessions, or stage performances inside Discord or adjacent platforms (Twitch, YouTube).
Workplace
- The role offers a flexible work culture with the opportunity to collaborate in person at offices as well as accommodating work from home.
Skills
- Discord
- Twitch
- YouTube
