Bar Manager - Kettner's Townhouse, Central London
Kettner's Studios - 29 Romilly St, London W1D 5HP · Kettner's Townhouse · 2+ years experience · Posted Oct 13, 2026
At a glance
- Experience
- 2+ years experience
- Location
- Kettner's Studios - 29 Romilly St, London W1D 5HP · Kettner's Townhouse
About the role
- At Soho House, the Bar Manager is the leader of the bar operation, responsible for creating a world-class beverage experience that reflects the quality, exclusivity, and atmosphere of the club.
- You will oversee the full bar operation, from service delivery and staff management to product selection and financial performance, ensuring the bar remains a vibrant and profitable hub within the Club.
- You’ll manage, develop, and inspire your team, and collaborate closely with the Food & Beverage and Events teams to ensure all drinks offerings are delivered to the highest standards.
Responsibilities
- Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff.
- Lead engaging training sessions on Soho House food and drink programs through storytelling, demos, and initiatives like “Cook House,” “House Tonic,” and “Club School.”
- Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency.
- Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development.
- Ensure maximum revenue is achieved from all sales opportunities.
- Ensure cleanliness standards and procedures for the unit & their areas are in accordance with site, company and legal health and safety standards.
- Responsible for Mystery Shopper Reports and staff development.
- Actively participates as a member of the management team in decision making processes, attending required meetings, etc.
- Delegates work and determine beverage methods to staff throughout shift.
- Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.
Requirements
- Minimum of 2+ years’ experience in similar capacity
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
- Must be able to demonstrate competency as outlined in the training schedule and Club School
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed
- Ability to take direction, work in a team environment and autonomously
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- Free Counselling Sessions