At a glance
- Location
- Madrid · Valencia
About the role
- This is a hands-on specialist role responsible for managing employee benefits, pensions, and retirement schemes across Europe and APAC.
- The role focuses on operational excellence, using AI tools to automate routine tasks, improve processes, and enhance benefits design and administration.
- You will report to the VP Reward & People Services and collaborate with local HR teams, brokers, and providers to ensure compliant and competitive benefit offerings.
Responsibilities
- Administer end-to-end employee benefits, pensions, and retirement schemes across Europe and APAC.
- Work with local HR teams and brokers to design benefits that fit country-specific needs, market practice, and budgets.
- Act as the first point of contact for employee benefits and pension questions, utilizing AI for triage and response drafting.
- Manage benefits and pension contracts, including renewals, notice periods, and coordination with Procurement and Legal.
- Process and reconcile benefits invoices against contracts and headcount, working with Accounts Payable for accurate payment.
- Run annual benefits and pension renewal cycles and conduct benchmarking studies using AI-driven data analysis.
- Collaborate with HR, Legal, and local teams on works council and employee-representative consultations.
- Maintain benefits and pension data in Workday and ensure reliable data flow between HRIS, payroll, and provider systems.
- Develop and document AI-assisted workflows to automate routine tasks like query handling, invoice checks, and data validation.
- Partner with Payroll to ensure accurate benefit deductions, employer contributions, and benefit-in-kind treatment.
Requirements
- Experience managing employee benefits, pensions, and retirement schemes in multiple countries.
- Ability to work with local teams, brokers, and providers to shape benefit designs.
- Familiarity with AI tools and agents to automate routine work and improve operational efficiency.
- Experience with HRIS systems, specifically Workday, for benefits and pension data management.
- Strong understanding of benefits administration, including eligibility, enrolment, and compliance.
- Ability to manage complex vendor relationships and contract lifecycles.
- Experience with payroll integration and reconciliation processes for benefits.
- Capability to prepare materials for works council and employee-representative consultations.
Workplace
- Role is based in Madrid or Valencia.
Skills
- Workday
- AI Tools
- AI Agents
- Benchmarking
