Business Development Manager - Strategic Cuisine (Mandarin)

Remote · 2+ years experience · Remote · Posted Sep 25, 2026

At a glance

This is a remote top-of-funnel leadership opportunity where you will hire, build, and coach a multilingual team of Business Development Representatives.
Your team creates the qualified pipeline that Strategic Cuisines Account Executives close, with Mandarin serving as the team's primary market.
You will report into the Senior Manager, Strategic Cuisines, and help Toast size and scope the opportunity as go-to-market motions accelerate.

Directly manage 6-10 Business Development Representatives and own the productivity of these reps and their pipelines.
Coach reps to conduct efficient discovery and qualification, and to craft a solution that best meets the prospect's needs in Mandarin for the Mandarin-speaking segment.
Build the systems, peer review structures, and outcome-based feedback loops that let you develop every rep on the team.
Run consistent operating rhythms including 1:1s, call reviews, and pipeline inspection with disciplined forecast accuracy.
Partner with Strategic Cuisines Account Executives on clean handoffs and pipeline that converts.
Support the Senior Manager by gathering front-line feedback and helping determine where to invest resources across strategic cuisine markets.
Find opportunities to make the funnel for each market more efficient by having an entrepreneurial mindset.
Work with Enablement and Marketing to adapt messaging and sequences for each community the team serves.
Hire, onboard, and ramp new reps, including coverage for new languages as the team expands.
Develop people toward their next role such as Strategic Cuisines AE and beyond.

Must be able to fluently speak, read, and write Mandarin Chinese and English.
2+ years of sales experience in a closing role with a proven track record of quota attainment.
Genuine coaching instinct.
Metrics driven for optimum sales performance for the team, with strong forecasting and pipeline rigor.
Cultural humility and real curiosity about communities and selling contexts that aren't your own.
Passionate with the ability to inspire and motivate those around them.
Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure.

Leadership experience of any kind such as team lead, mentor, or informal player-coach
Experience leading a multilingual or multicultural team
Additional language skills including Cantonese, Korean, Thai, or Vietnamese
Prior BDR or SDR experience
Experience working in a fast-paced, high growth environment
Restaurant industry experience
Proven track record of creating a winning culture that performs at a high level