Business Operations Manager, Product Tools

Santa Clara · USD 165,000-248,000 / year · Onsite · Posted Oct 1, 2026

At a glance

Lead the strategy and execution of the internal Product Tools ecosystem to accelerate product development and business decision-making.
Define the future-state vision and roadmap for critical platforms to ensure measurable, timely impact.
Collaborate across Engineering, Product Management, and Operations to drive operational excellence in a highly visible role.

Define the 3-year strategic roadmap for internal product tools, securing cross-functional buy-in to establish clear priorities and resource allocation.
Accelerate tool delivery and adoption by leading planning and execution across multiple engineering teams.
Establish and monitor key performance indicators (KPIs) for tool effectiveness, providing regular status and executive updates.
Proactively mitigate high-level program risks and resolve complex cross-team roadblocks.
Drive sustainable impact by defining the change management strategy for successful user adoption.

Program Leadership and Delivery: Proven ability to manage and deliver complex, multi-team technical roadmaps from conception through launch and adoption.
Strategic Business Acumen: Capability to connect tool feature development with high-level business objectives and translate technical capabilities into measurable organizational value.
Technical Problem-Solving: Background in technology enabling effective collaboration with engineering teams to understand technical constraints and drive efficient solutions.
Influence and Stakeholder Management: Communication skills to articulate strategy, manage expectations, and influence stakeholders across all organizational levels.

Primarily an in-office environment with expected work from the Santa Clara, CA office.