Business Operations Manager (Starlink Growth)
Bastrop, TX · Redmond, WA · 5+ years experience · Posted Sep 30, 2026
At a glance
- Experience
- 5+ years experience
- Location
- Bastrop, TX · Redmond, WA
About the role
- The North American Business Development team is seeking a Business Operations Manager to serve as a pivotal partner to help define where the team focuses and how it executes.
- This role owns the operational backbone of North American Business Development initiatives, while also driving foundational strategy work that shapes the team’s long-term direction.
Responsibilities
- Own the operationalization of existing and upcoming business development initiatives, driving program management, deal pipeline tracking, cross-functional coordination, and execution discipline so initiatives move with speed and scale
- Build and maintain the inner workings of deal constructs and third-party integrations: tracking systems, reporting cadences, financial and operational metrics, accountability frameworks, and status visibility for leadership
- Partner closely with business development vertical leads, product, marketing, engineering, finance, and legal to ensure clear ownership, timely execution, and clean handoffs from opportunity through launch and scale
- Collect, synthesize, and surface customer, channel, and internal feedback to influence operational excellence and optimize deal tracking of the Business Development team
- Conduct new vertical research, develop big-bet hypotheses, and perform structured assessments of target partners and channels to inform team prioritization and resource allocation
- Report on progress of strategy and operations initiatives, presenting insights, risks, and recommendations directly to Starlink leadership
- Support outreach, intake, and qualification of strategic opportunities; synthesize findings into clear recommendations for the Business Development team
- Drive continuous improvement of team processes, tools, and operating rhythms to increase throughput, clarity, and accountability across growth workstreams
- Conduct ongoing market and competitive analysis to identify consumer trends, channel opportunities, and emerging technologies relevant to Starlink’s ecosystem
Requirements
- Bachelor’s degree in business, finance, economics, engineering, or a related field
- 5+ years of experience in business operations, program management, strategy, consulting, investment banking, or related roles involving complex cross-functional initiatives
- 3+ years of experience driving execution of revenue or growth-oriented programs, including tracking, reporting, and operationalizing commercial initiatives
- Must be available to work extended hours and weekends as needed
- Willingness to travel approximately 25-50% of the time to customer locations and other SpaceX locations as required
- Must be a U.S. citizen or national, U.S. lawful, permanent resident, Refugee under 8 U.S.C. § 1157, or Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State
Preferred qualifications
- Proven background in program management, business operations, or chief-of-staff roles supporting high-growth or commercial teams in technology, telecommunications, utilities, or subscription-based services
- Experience in management consulting or investment banking, with demonstrated ability to structure problems, build rigorous analyses, and drive recommendations to action
- Familiarity with business development or partnerships in consumer technology, telecommunications, or adjacent sectors
- Strong analytical, financial modeling, and data fluency
- Demonstrated success operationalizing complex commercial or product initiatives and driving them from concept through execution and scale
- Independently motivated with a track record of project ownership, prioritization under ambiguity, and delivering measurable results
- Excellent interpersonal, communication, and presentation skills
- MBA or master’s degree with a business or technical focus
Workplace
- Willingness to travel approximately 25-50% of the time to customer locations and other SpaceX locations as required
