Business Systems Analyst, GTM Systems

San Francisco, CA | New York City, NY · San Francisco · USD 270,000-315,000 / year · Hybrid · Posted Sep 29, 2026

At a glance

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

As a Business Systems Analyst for GTM Systems at Anthropic, you will own how a core customer lifecycle motion is represented in Salesforce and act as a trusted partner to GTM leadership.
The role sits at the intersection of a strategist shaping business understanding, an analyst turning needs into rigorous data design, and a builder comfortable shipping declarative solutions in Salesforce.
You will partner deeply with RevOps on the operating model and with Salesforce developers on code-dependent items.

Own the design of your core funnel domain in Salesforce including lifecycle stages, process, exit and handoff criteria, key fields, automation, and guardrails.
Partner with GTM leadership on how their motion runs and make tradeoff calls on what teams enter versus what insight that data unlocks.
Partner with RevOps to systematize how GTM teams are structured, assigned, and credited across ownership, routing, coverage, splits, and territory/role structures.
Operationalize methodology in the system by turning frameworks and process discipline into fields, validation, scoring, and in-context guidance.
Act as data-model steward for your domain as the named approver for new fields, automation, and integrations touching those objects.
Build and ship declarative solutions yourself and write specs clean enough for developers to build the rest without multiple rounds of clarification.
Own seams to neighboring customer lifecycle stages for an end-to-end coherent experience.
Evaluate and configure tooling that accelerates the motion such as routing, activity capture, sequencing, deal inspection, and account planning.
Run discovery, UAT, enablement, and adoption measurement for everything you ship.

Experience in GTM/Revenue systems as a Business Systems Analyst, Sales Systems Lead, or RevOps Systems role with real ownership in a core funnel domain.
Experience designing and rolling out a lifecycle, process model, or forecasting motion at a fast-growing company.
Credibility with GTM stakeholders through pipeline review, forecast call, or planning session experience.
Hands-on Salesforce skills with comfort building solutions using Flow, validation, assignment and routing, and page/Path design.
Crisp communication across GTM teams, leadership, RevOps, and engineers.
Bachelor’s degree or an equivalent combination of education, training, and/or experience.
A field of study relevant to the role as demonstrated through coursework, training, or professional experience.

5+ years of experience in GTM/Revenue systems roles
Salesforce Administrator certification
Advanced Administrator, Business Analyst, or Sales Cloud Consultant certification
Experience partnering with RevOps or Sales Strategy on team-structure questions and turning decisions into working system design
Experience across more than one part of the customer lifecycle
Curiosity about AI-assisted systems work and eagerness to fold it into design, build, and documentation, with prior hands-on use as a strong plus

Location-based hybrid policy requiring all staff to be in one of the offices at least 25% of the time, with some roles potentially requiring more office time.