Cecconi's Lead Host - Soho Beach House Miami

Cecconi's Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami · 3+ years experience · Posted Oct 2, 2026

At a glance

Experience: 3+ years experience
Location: Cecconi's Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami

The Cecconi's Lead Host is responsible for welcoming, directing or signing in all members and guests to the property at Soho Beach House Miami.
You will oversee the reception desk, handle basic computer duties, host in the Restaurant, Garden, and Private Dining space, and perform Guest List responsibilities.
Successful and experienced hosts may also train other members of the reception team and handle Maitre'd duties.

Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner
Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries
Stay well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing
Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet
Perform Guest List duties on the floor level, club and/or Rooftop (if applicable)
Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set
Assist guests by checking/ retrieving their coats and/or items they left with the bell person
Build relationships with members and guests and communicate and red flags and positive feedback to management to assess
Influence a fun and positive atmosphere by being approachable and professional

Minimum of 3+ years experience in a similar role.
Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.
Problem solving skills and bring conflict resolution to any anticipated or current matter
Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
Strong communication skills and ability to understand and follow written and verbal instructions
Flexible schedule and ability to work nights, weekends and holiday's (as needed)
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry or lift at least 40 pounds.

Medical, Dental & Vision insurance for full-time employees
Retirement fund with a 2% match for full-time employees
Paid Time Off including sick days and vacation days for full-time employees
Career Development opportunities domestically or internationally
Soho Impact mentoring, apprenticeship, local outreach and sustainability programs
Learning & Development internal and external courses available for all employees
Cookhouse & House Tonic food and drink trips, trainings, and events
Team Events such as fitness sessions, cinema screenings, and art classes
Team Meal provided free of charge whilst on duty in houses and restaurants