Cecconis Host (Part time) - Soho Beach House Miami

Cecconi's Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami · 3+ years experience · Posted Sep 24, 2026

At a glance

Experience: 3+ years experience
Location: Cecconi's Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami

As a Host at Soho House, you serve as one of the first points of contact for members, guests, and staff before they are seated for their dining experience.
Responsibilities include greeting guests, answering incoming calls, and managing reservations while utilizing acute organizational and people skills to promote a positive experience.

Ensure every member and guest is welcomed by name or in a hospitable manner
Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours, pricing, reservations, and general inquiries
Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution
Punctuate all calls and interactions with friendliness, accuracy, and discretion
Work with the reception team to ensure excellent service and manage expectations
Build relationships with members and guests and communicate red flags and positive feedback to management
Influence a fun and positive atmosphere by being approachable and professional
Train other reception team members on process and service standards set at Soho House as needed
Perform other duties as assigned by supervisor/manager

Minimum of 3+ years' experience in a similar role
Must have OpenTable and MICROS experience
Experience answering high-volume phone lines and answering inquiries professionally and timely
Problem-solving skills and ability to bring conflict resolution
Detail oriented, articulate, and able to multi-task in a high-volume and demanding work environment
Strong communication skills and ability to understand and follow written and verbal instructions
Flexible schedule and ability to work nights, weekends, and holidays as needed
Must be able to work on your feet for at least 8-10 hours