At a glance
- Location
- New York · Palo Alto
About the role
- The Prime Client Services Specialist will be responsible for supporting business operations for BitGo Prime’s digital asset trading and financing services.
- The BitGo Prime team is a dynamic, high performing group that provides critical operational service to our institutional trading, lending, and borrowing clients.
Responsibilities
- Manage BitGo Prime’s trade and settlement workflows including trade entry, asset transfers, reporting and reconciliation.
- Collaborate with Prime’s business team to maintain optimal funding across various trading venues
- First line of support for trading or financing operations related enquiries
- Lead process improvements, identify gaps, recommend improvements and automation
- Support testing efforts for all enhancements of proprietary systems
- Produce daily, weekly and monthly reporting for internal and external stakeholders
- Assist the Sales and Client Services team with on-boarding new counterparties
- Identifying operational risks, introduce operational controls and document policies & procedures
- Collaborate closely with the product/engineering team to improve our products and services
- Develop and maintain relationships with clients, exchanges, liquidity providers and third party providers
Requirements
- Incredible attention to detail and organizational skills
- Able to effectively interact with others in a pleasant, professional manner
- Strong analytical skills and ability to understand assets flows and procedures
- Must have previous middle or back-office experience in a financial services
- Comfortably manage competing priorities in a fast-moving, dynamic start-up environment
- Hands-on Excel or Google Sheets experience
- Genuine interest in financial services and cryptocurrency
- Bachelor's degree from an accredited university, or equivalent experience
Preferred qualifications
- Trading, stock loan, FX experience is a plus.
- Experience managing and interacting with clients is a plus
- macro programming exposure is a plus
- crypto experience professionally or personally is a plus
Skills
- Excel
- Google Sheets
