Club Receptionist - Soho House Istanbul
Istanbul, Istanbul, Turkey · Soho House Istanbul · Posted Sep 23, 2026
At a glance
- Location
- Istanbul, Istanbul, Turkey · Soho House Istanbul
About the role
- The Club Receptionist is responsible for the care of private members throughout their visit to Soho House Istanbul.
- This role involves managing check-in and check-out processes, providing concierge services, and ensuring a high standard of service delivery.
Responsibilities
- Take personal action to deliver first-class service using own initiative
- Manage private member check-in, concierge duties, and check-out
- Meet, greet, and bid farewell to all private members
- Escort private member guests to related areas when possible
- Operate telephone systems
- Operate the club private membership system
- Handle Club Reception cash transactions
- Assist guests with queries using knowledge of the surrounding area
Requirements
- Complete understanding and ability to provide service delivery expected by Soho House members and guests
- Ability to work well under pressure while coordinating multiple requests
- Approachable and reliable
- Ability to be flexible as the job changes
- Ability to work flexible hours, including weekends and holidays
- Spoken and written fluency in English and Turkish
Skills
- Telephone Systems
- Club Private Membership System
- Cash Handling