Club Restaurant Host (Seasonal) - Soho Beach House Miami

Soho Beach House Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami · 3+ years experience · Posted Sep 25, 2026

At a glance

Experience: 3+ years experience
Location: Soho Beach House Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami

As a Host at Soho House, you serve as one of the first points of contact for members, guests, and staff before they are seated for their dining experience.
This seasonal role involves greeting guests, answering incoming calls, and creating reservations for the Club and Food & Beverage operations.

Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner
Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing
Handle calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees
Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution
Punctuate all calls and interactions with friendliness, accuracy, and discretion
Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly
Build relationships with members and guests and communicate red flags and positive feedback to management to assess
Influence a fun and positive atmosphere by being approachable and professional
Perform other duties as assigned by supervisor/manager

Minimum of 3+ years' experience in a similar role
Must have OpenTable and MICROS experience
Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities
Problem solving skills and bring conflict resolution to any anticipated or current matter
Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
Strong communication skills and ability to understand and follow written and verbal instructions
Flexible schedule and ability to work nights, weekends and holidays (as needed)
Must be able to work on your feet for at least 8-10 hours
Must be able to understand and communicate clearly with guests, members, and coworkers

Health Care + 401K (Medical, Dental & Vision as well as Retirement fund with a 2% match for full-time employees)
Paid Time Off (sick days + vacation days for full-time employees)
Career Development
Soho Impact
Learning & Development
Cookhouse & House Tonic
Team Events
Team Meal (substantial meal free of charge whilst on duty)