At a glance
- Experience
- 2-6 years experience
- Employment
- Full-time
- Workplace
- Onsite
- Location
- London
About Sierra
- Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
- We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
- Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
About the role
- Sierra is hiring a Commercial Counsel to join the legal team in London as a core member.
- The role focuses on commercial contracts while offering opportunities to broaden scope across IP, regulatory, and product.
- The position requires thriving in dynamic environments, tackling challenges, and collaborating cross-functionally to support business initiatives.
Responsibilities
- Structure, negotiate, and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreements, vendor agreements, and NDAs.
- Help build out the commercial function to be best-in-class by developing templates, playbooks, and workflows to drive efficiency and scalability.
- Advise broadly on contractual issues, utilizing deep knowledge of contract law, IP, and privacy, as well as AI regulatory frameworks.
- Look out for colleagues, share knowledge, and help the legal team succeed as a team player.
- Understand risk in the context of a hyperscaling business, make sound strategic judgment calls, and operate with empowerment.
- Maintain a strong work ethic with an eye for detail and a drive for perfection.
- Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.
Requirements
- 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company.
- A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.
- Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders.
- A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.
Preferred qualifications
- Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements).
- Experience of privacy/regulatory frameworks and ability to advise on data processing agreements and security-related contract provisions.
- Non-English languages, especially Spanish, German and French.
- A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.
- Law firm experience at a top-tier, internationally recognized law firm.
- Experience working at a high-growth startup and operating with a sense of ownership.
- Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer.
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
- Equity plans participation for eligible full-time employees
Skills
- SaaS
- AI
- LLMs