Content Systems Intern (Summer 2027)

Toronto · Hybrid · Posted Sep 24, 2026

At a glance

The Content Systems intern will help design and build internal content systems and information architecture.
The role involves embedding in design teams as a content design and learning experience design partner to build products across the Lyft community.

Support the content system by establishing and translating information architecture to manage content.
Help teams reconsider existing systems and processes to align with new information architecture.
Support product strategy and vision through content as a content designer and learning experience designer.
Translate complicated concepts into clear in-product copy and learning materials.
Collaborate with designers, visual content creators, researchers, engineers, marketers, data science, and product managers.
Translate concepts across the UI, learning center, and knowledge base into connected content objects.
Manage multiple projects and competing priorities.
Maintain, evolve and champion the Lyft brand voice and style.

Currently pursuing a Bachelors, Masters or PhD degree in a writing or UX-adjacent field from a university in Canada.
Graduation date between December 2027 and Summer 2028.
Available during Summer 2027 for an internship in Toronto.
Portfolio submission including at least 3 samples/case studies demonstrating UX writing, information architecture, or education design.
Excellent writing skills.
A systems mind that considers the holistic information experience.
Ability to understand and discuss strategy, metrics, and results.
A collaborative, proactive mindset.

In-office hybrid schedule required.
Expected to work in the office at least 3 days per week, including Mondays, Wednesdays, and Thursdays.