Corporate Security GSOC Operator
San Francisco · 5+ years experience · Full-time · Posted Sep 25, 2026
At a glance
- Experience
- 5+ years experience
- Employment
- Full-time
- Location
- San Francisco
About OpenAI
- OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
- We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
- For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
- Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
- To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
About the role
- OpenAI is seeking a GSOC Operator to monitor security systems, identify and respond to incidents, and provide real-time support to employees and partners globally.
- The role involves maintaining situational awareness, coordinating emergency communications, and ensuring accurate documentation and escalation across all security events.
- This position is based in San Francisco and requires shift coverage including nights, weekends, and holidays.
Responsibilities
- Monitor and manage access control, video surveillance, alarms, and other security technologies.
- Communicate with internal partners using Slack, Jira, and other collaboration tools.
- Identify, assess, and respond to security alerts and incidents; escalate appropriately.
- Support emergency notifications and mass communication systems during critical situations.
- Provide global travel monitoring and situational awareness to help keep employees safe.
- Maintain detailed logs, reports, and documentation of all security events and responses.
- Follow established procedures and contribute to continuous improvement of playbooks and workflows.
- Deliver excellent service and support to employees, visitors, vendors, and partner teams.
- Participate in routine training, drills, and skill development to maintain readiness.
Requirements
- 5+ years of experience in GSOC, corporate security, or protective operations, or a bachelor’s degree in a relevant field.
- Hands-on experience with access control and VMS platforms (e.g., Genetec).
- Proficiency with Slack, Jira, Google Workspace, and incident documentation workflows.
- Strong verbal and written communication skills and the ability to stay composed under pressure.
- A customer-focused mindset, with the ability to learn, adapt, and follow protocols with precision.
- A collaborative, resilient, and team-oriented approach.
Preferred qualifications
- Familiarity with travel risk monitoring tools (e.g., International SOS)
- Experience with emergency mass notification systems and/or AI-enabled security tools
Skills
- Genetec
- Slack
- Jira
- Google Workspace
- International SOS