Data Analyst II
Lahore · Pakistan - Karachi · Islamabad · Pakistan · 5+ years experience · Posted Oct 6, 2026
At a glance
- Experience
- 5+ years experience
- Location
- Lahore · Pakistan - Karachi · Islamabad · Pakistan
About the role
- As a Data Analyst II, you will work within the Post Sales Organization, partnering with Customer Support & product teams to deliver high-quality reporting and analytics.
- You will be responsible for building scalable dashboards, enabling data-driven decision-making, and ensuring leadership has visibility into business-critical KPIs.
- This role requires strong technical expertise in SQL, Salesforce analytics, and data visualization tools, with the ability to thrive in a fast-paced, dynamic environment.
Responsibilities
- Design, develop, and maintain interactive dashboards and reports using HEX, Retool and Salesforce native reporting tools.
- Write advanced SQL queries to extract, manipulate, and analyze large datasets across multiple systems.
- Partner with Customer Support, Product, Services, and Sales Engineering leaders to translate business needs into clear data requirements and insights.
- Drive data consistency and accuracy across reporting platforms to ensure leadership visibility into KPIs.
- Provide deep-dive analyses to identify trends, opportunities, and process improvement areas.
- Support cross-functional initiatives by building scalable, automated reporting solutions.
- Collaborate with data engineering and BI teams to ensure alignment on data sources, definitions, and governance.
Requirements
- 5+ years of experience in data analytics and business intelligence
- Strong proficiency in SQL for querying and data transformation
- Strong business acumen & KPIs knowledge for Pre & Post Sales functions such as Support, Sales engineering, services / customer onboarding and customer support
- Strong analytical and problem-solving skills, with attention to detail and a focus on accuracy
- Hands-on experience with Salesforce reporting/dashboards
- Python/R for data manipulation and automation
- Prior experience supporting Customer Support, Services, or Sales Engineering organizations
- Excellent stakeholder management and communication skills, with the ability to present data insights to both technical and non-technical audiences
Preferred qualifications
- Expertise in HEX or Retool for dashboard development and storytelling
Skills
- SQL
- HEX
- Retool
- Salesforce
- Python
- R
