Director, AI Solutions Strategy & Planning

Remote · 8+ years experience · Full-time · Remote · Posted Oct 8, 2026

At a glance

Instacart is seeking a Director of AI Solutions Strategy & Planning to lead the end-to-end strategy for a new pillar of AI-driven retailer solutions.
This role sits at the intersection of enterprise strategy and frontier AI, working cross-functional to shape Instacart as a technology partner for grocery retailers.

Define and execute a comprehensive GTM strategy for Instacart's AI-driven solutions spanning consumer experiences, ecommerce analytics, and enhanced retailer workflows.
Establish cross-functional alignment across Product, Sales, Marketing, Finance, and Legal with governance forums and transparent decision-making processes.
Launch pilot programs and experimentation frameworks to validate AI-powered products with retailer feedback and iterate based on measurable performance metrics.
Enable sales teams with AI-specific strategies, enablement materials, and training programs to accelerate adoption and pipeline velocity.
Conduct market intelligence and competitive analysis to inform product and commercialization decisions.

8+ years of experience in strategy, product commercialization, or GTM planning with a track record of defining and executing strategies for emerging offerings.
Experience developing GTM strategies for AI-powered products, retailer solutions, or enterprise technology platforms.
Deep understanding of AI technologies with the ability to translate technical concepts into business value.
Expertise in product positioning, pricing frameworks, and solution packaging.
Strong analytical capabilities including experience with modeling, forecasting, and evaluating solution performance.
Exceptional cross-functional leadership skills with a track record of influencing stakeholders across Product, Sales, Marketing, Legal, and Finance.
Excellent written and verbal communication skills for simplifying complex concepts and presenting to internal and external audiences.
Strong quantitative skills to help inform opportunity sizing, impact assessment, pricing strategy, and financial outlook.
Demonstrated ability to operate effectively in ambiguous and rapidly changing environments.

Familiarity with conversational AI, ecommerce analytics, or retail technology applications.
Advanced knowledge of AI product monetization models, including subscription, usage-based, and value-based models.
MBA or advanced degree in business, technology, or a related field.

Flex First team offering flexibility to choose where employees do their best work from home, an office, or a coffee shop