At a glance
- Experience
- 6+ years experience
- Workplace
- Hybrid
- Location
- Israel - Raanana
About Nice
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
- Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
- NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
About the role
- The Director of Engineering – Performance Management at NiCE is responsible for leading and managing the engineering teams that design, build, and maintain the company’s PM product.
- This role ensures the delivery of high-quality, scalable, and reliable solutions that support NICE’s customers.
Responsibilities
- Lead the PM engineering organization, ensuring alignment with company goals
- Oversee the design, development, testing, and deployment of PM micro services
- Manage resource planning, delivery milestones, and overall product quality
- Ensure system capacity planning and operational support for the PM
- Establish and enforce development standards, tools, and methodologies
- Integrate customer and business requirements into engineering efforts
- Stay current with AI and Agentic technologies such as reasoning models, LLM, SLM, AI SDLC, Agentic coding and agents orchestration
- Manage global distributed team across multiple sites
- Recruit, develop, and retain top engineering talent
Requirements
- Bachelor’s degree in Computer Science or related field
- 12+ years of experience in software engineering, with a focus on SaaS products, machine learning, deep learning and LLM
- 6+ years of management experience in large-scale environments
- Proven expertise in data technologies and large-scale distributed systems
- Strong interpersonal and leadership skills
- Experience with Agentic driven development methodologies
Preferred qualifications
- Building horizontally scalable solutions using containers, microservices, and big data technologies
- Experience with cloud platforms (AWS, Azure) and open-source data tools
- Track record of delivering high-quality software products on time
Workplace
- Works according to the NiCE-FLEX hybrid model
- 2 days working from the office and 3 days of remote work each week
- Office days focus on face-to-face meetings, teamwork, and collaborative thinking
Skills
- LLM
- SLM
- AWS
- Azure
- Microservices
- Containers
- Machine Learning
- Deep Learning
