Director of Engineering, KYX

India, Hyderabad · London · Full-time · Remote · Posted Oct 5, 2026

At a glance

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members across UK and India

Tide is hiring a Director of Engineering to lead the engineering organisation behind KYX (KYC and KYB).
This role sits at the intersection of regulated risk operations, member-facing conversion and applied AI.
You will be accountable for engineering strategy, organisation and execution across three domains: onboarding KYX, continuous KYX, and risk scoring.

Own the engineering strategy and organisation for KYX, from onboarding identity, access and due diligence through continuous monitoring to risk scoring, unifying leadership that today sits in separate Onboarding and Continuous KYX lines.
Lead engineering across backend, frontend, data science and ML engineering, distributed across Hyderabad, Delhi, Sofia, Belgrade, Bucharest and Vilnius.
Own KYX Scoring & ML as a shared capability serving both onboarding and ongoing decisioning, including the model lifecycle end to end from development through backtesting and staged rollout to production monitoring.
Scale agentic AI in regulated workflows, from onboarding risk scoring through to screening, review and verification, in line with Tide's agentic governance framework.
Work with KYX Ops, KYX Policy, Second Line of Defence and Product across the UK, EU and India, and with IAM on the still-to-be-sharpened boundary around login and access.
Deliver measurable outcomes: higher automated decisioning rates, better due diligence and screening quality, and a falling KYX cost per member.
Build once, deploy globally, and keep market-specific logic isolated.

Experience leading engineering organisations in identity, onboarding, fraud, financial crime or another regulated decisioning domain.
Strong track record of turning platform investment into measurable outcomes: conversion, due diligence quality, unit economics and workflow automation.
Experience taking machine learning from development into production at scale, and owning model performance once live.
Experience operating in a regulated environment, working with Ops, Policy and second line risk and compliance functions.
Strong judgement across organisation design, delivery, platform strategy, data architecture and technical quality.
Ability to lead distributed teams across multiple markets and unify previously separate engineering lines behind one roadmap.

Experience deploying AI or agentic systems inside regulated workflows, with a clear view on governance, evaluation and human oversight, would be a bonus.

Champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of different teams.