Director, Sales Compensation

Austin · USD 174,000-200,000 / year · Full-time · Remote · Posted Sep 3, 2026

At a glance

Bazaarvoice is seeking an executive-facing, player-coach Director, Sales Commissions to lead the global strategy, plan design, execution, and analytics for sales incentive compensation programs.
The role bridges executive-level strategy with hands-on operational execution, reporting directly to the VP of Finance Operations.
You will oversee a distributed team of two individual contributors, driving high performance, continuous process improvement, operational efficiency, and strict payout accuracy.

Lead the annual sales compensation plan design process across both B2B SaaS (recurring revenue) and non-recurring revenue business models.
Model compensation scenarios, present strategic plan recommendations directly to the CRO and CFO, and lead iterative revisions to land final executive approval.
Define and maintain clear governance policies for variable compensation, including leaves of absence (LOA), guarantees, ramps, plan exclusions, exception management, and mid-year quota adjustments.
Partner closely with HR, Revenue, and Sales Operations to gather business inputs, align on role-based metrics, ingest quotas and territories, and ensure smooth plan rollout and policy enforcement.
Oversee the end-to-end execution and calculation of all variable comp plans within Everstage, driving flawless payout accuracy and timely execution.
Review, validate, and sign off on monthly and quarterly global commission and bonus payroll workbooks across US and international schedules prior to submission to Payroll.
Audit and optimize operational workflows within Everstage, partnering with HR Operations/HRIS on data pipeline syncs from Workday.
Maintain a solid understanding of upstream deal structure and configuration within Salesforce CPQ to resolve complex commissioning questions.
Serve as the primary decision-maker for first-level plan exceptions, dispute resolutions, and policy interpretations.
Lead, coach, and mentor a remote team of two analysts located in the US and London.

8+ years of progressive experience in sales compensation or incentive management.
5+ years of direct people management experience.
Deep expertise designing and administering incentive plans in B2B SaaS / recurring revenue environments, along with experience accounting for non-recurring revenue models.
Direct experience with commission management platforms (Everstage preferred, or equivalent SPM systems like CaptivateIQ, Spiff, Xactly).
Advanced Excel skills for financial modeling.
Experience partnering with HRIS systems and data pipelines.
Operational understanding of Salesforce CPQ, deal flows, quote-to-cash processes, and complex contract mechanics.
Player-Coach Mindset with willingness to perform detailed analytics and operational execution while guiding strategic direction.
Superior verbal and written communication skills with a proven ability to present complex financial models and results to executive leadership.
Strong business acumen to independently evaluate exception requests and provide firm, well-reasoned recommendations.

Oversees a distributed team of two individual contributors located in the US and London