Director, Technical Product Management: Commerce
Mercer Island · 8+ years experience · Posted Oct 16, 2026
At a glance
- Experience
- 8+ years experience
- Location
- Mercer Island
About the role
- The Director, Technical Product Management for the Commerce Initiative will own the product vision, strategy, and outcomes for a portfolio of teams managing Riot's unified commerce foundation. This role involves leading product leaders across areas like inventory, payments, and storefronts to create scalable, platform-wide capabilities for games and players.
Responsibilities
- Own and communicate the Commerce Initiative vision, mission, strategy, and multi-year roadmap.
- Lead a portfolio of product teams and product leaders across Commerce, establishing clear ownership and accountability.
- Drive prioritization and sequencing across competing opportunities, balancing customer value, business impact, and technical risk.
- Partner with engineering leaders to shape a scalable technical strategy across services, data, machine learning, and integrations.
- Lead complex technical product decisions involving architecture, build-versus-buy, platform reuse, and compliance.
- Champion player and game-team needs to inform product decisions and build alignment across senior stakeholders.
- Define and own goals, OKRs, KPIs, and health metrics to measure impact across player experience and business value.
- Hire, manage, coach, and develop product managers and leaders.
- Identify organizational capability gaps and partner on staffing and organizational design.
- Represent Commerce at the initiative and executive level.
Requirements
- 12+ years of experience in product management, technical product management, or platform product management.
- 8+ years leading and developing product teams or organizations.
- Demonstrated experience defining product vision and strategy across multiple products, teams, or technical domains.
- Direct games industry experience building ecommerce platforms and experiences, including payments, fulfillment, fraud, storefronts, inventory, and administrative tools.
- Experience leading complex global products or platforms involving regional requirements, privacy, compliance, identity, and payments.
- Strong technical fluency with complex services, integrations, data, machine learning models, and workflows.
- Proven ability to influence across matrixed organizations and align senior stakeholders with competing priorities.
- Experience hiring, coaching, developing, and retaining senior product managers and product leaders.
Benefits
- Open paid time off policy
- Flexible work schedules
- Medical insurance
- Dental insurance
- Life insurance
- Parental leave
- 401k with company match
Skills
- Product Management
- Technical Product Management
- Platform Strategy
- Ecommerce Platforms
- Payments
- Machine Learning
- System Design
- Architecture
- Compliance
