Disaster Response Coordinator

South Africa · United Kingdom · 3+ years experience · Posted Sep 25, 2026

At a glance

The Disaster Response Coordinator joins the Global Crisis Management team to mitigate the impact of unexpected events on the Airbnb community.
This role involves preparing for and acting decisively during crises to support stakeholders while balancing business risks and operational needs.

Review global incident notifications and determine response strategies based on threat severity and business impact.
Conduct proactive research to monitor global threats and events for potential impact to stakeholders.
Use internal tools to inform internal and external communities during incidents.
Draft and coordinate the delivery of preparedness and response messaging.
Make critical business decisions considering tradeoffs and potential options.
Coordinate disaster response efforts with cross-functional teams.
Serve as the point of contact for the GCM Disaster Response team’s responsibilities.
Provide clear situation reports and critical updates to stakeholders.
Participate in product and process improvement efforts.
Collaborate with the operations manager to develop recommendations for improvements.

3+ years of experience in global disaster response, threat monitoring and assessment, intelligence analysis, or a related field.
Experience monitoring, assessing, and responding to global threats, disasters, and crises.
Excellent written and verbal communication skills.
Strong attention to detail and ability to follow procedures.
High level of dependability to meet schedule expectations.
Ability to work in a fast-paced environment.
Availability to travel occasionally as required.