Engineering Manager - Support Experience

Dublin · Ireland Locations · 3+ years experience · Posted Oct 9, 2026

At a glance

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

As the leader of a new engineering team, your role is closer to a founding engineering manager at a startup within Stripe.
You'll build and grow the team, set its technical direction, and establish a culture of technical excellence and fast, sustained product delivery.
You'll partner with Product and other cross-functional leaders across the company to define and drive the long-term vision for how Stripe serves its users.

Hire, lead, and manage a team of talented engineers, providing mentorship, guidance, and support to ensure their success
Build the team's culture from the ground up, fostering a collaborative and inclusive environment that promotes innovation, knowledge sharing, and continuous improvement
Partner with Product Management, Design, and key leaders across the company to understand user needs and translate them into a technical vision and roadmap aligned with business objectives
Drive the execution of projects across the full development lifecycle, from planning to delivery, while upholding high standards of quality and reliability
Make effective tradeoffs across short- and long-term roadmaps, balancing business priorities, user experience, and a sustainable technical foundation
Collaborate with cross-functional stakeholders to integrate internal tooling and processes into differentiated workflows, navigating organizational complexity
Improve engineering standards, tooling, and processes
Communicate clearly with stakeholders, providing regular updates on progress, risks, and challenges

3+ years of experience managing teams that build and operate full-stack web applications at scale, and 10+ years of overall industry experience
Successfully recruited and built great teams
Ability to prioritize competing requirements and stakeholders to iteratively ship new product features
User empathy and a customer-centric approach to problem solving and product development
The ability to thrive with a high level of autonomy and responsibility
The desire to encourage a healthy, inclusive work environment that's both supportive and challenging
Clear and persuasive writing and in-person communication with technical and non-technical stakeholders

Experience building a new team or product from an early stage
Experience with full-stack development, particularly using React and Ruby
Experience designing, deploying, and owning agentic LLM solutions (e.g., multi-step orchestrators, tool use/function calling) for complex customer support or workflow automation
Comfortable planning in quarters while setting a vision for several years
Excited about collaborating with teammates across Stripe's organization to provide a wonderful experience to users
Comfortable working with geographically distributed teams