At a glance
- Workplace
- Remote
- Location
- Tokyo
About Agoda
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
- Get to Know our Team:
- Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
- The Opportunity
About the role
- The Enterprise Account Manager will remotely manage a portfolio of hotel partners in Japan to grow Agoda's supply network. This role focuses on building long-term strategic partnerships, driving portfolio performance, and utilizing data to optimize supply metrics and revenue.
Responsibilities
- Identify, pitch and build new supplier relationships focusing on the B2B and wholesale market.
- Introduce and explain the strategic benefits of the new B2B solution product.
- Grow bookings, revenues and gross profit of assigned hotel partners through long-term relationship building.
- Use data to develop business solutions and maximize accommodation availability and content competitiveness.
- Evaluate existing partnerships and develop strategic account plans to strengthen relationships and optimize performance.
- Identify, prioritize, negotiate, contract and onboard non-participatory hotels.
- Build trusted, long-term relationships by aligning Agoda’s solutions with partner business objectives.
- Formulate project ideas and implement new approaches to drive growth.
- Research and troubleshoot rate and availability issues including connectivity and extranet management.
- Prepare pitch presentations and manage regular weekly/monthly supplier and internal reports.
Requirements
- Minimum 5 years’ experience in account management, business development, partnership management, or supply/e-commerce roles.
- Strong relationship-building and stakeholder management skills.
- Ability to influence both external partners and internal stakeholders.
- Ability to drive insights out of data and articulate findings.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Professional 'get it done' attitude and work ethic.
- Strong prioritization and planning skills.
- Comfortable in a two-way feedback culture and energized by change.
Preferred qualifications
- B2B and wholesale markets experience.
- Experience in hotel or travel industry, especially OTA channels.
Workplace
- Role is based in Tokyo, Japan.
- Involves remote management of a portfolio of hotel partners.
Skills
- Microsoft Word
- Account Management
- Business Development
- Strategic Partnership Management
