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F&B Manager - Ludlow House

Soho House & Co

Ludlow House, 139 Ludlow St, New York, NY 10002 · Ludlow House · USD 75,000-85,000 · 5+ years experience · Posted Sep 25, 2026

At a glance

Experience
5+ years experience
Location
Ludlow House, 139 Ludlow St, New York, NY 10002 · Ludlow House
Salary
USD 75,000-85,000

About the role

  • The Food & Beverage Manager at Ludlow House is responsible for managing service, quality control, and the consistent execution of the F&B experience.
  • This role involves overseeing daily operations, special projects, and ensuring optimal experiences for members, guests, and staff under the direction of the General Manager.
  • The manager will develop leadership skills through P&L review, forecasting, inventory management, and staff development.

Responsibilities

  • Manage operations in conjunction with the General Manager to ensure service, staffing, and member/guest experience meet targets.
  • Communicate with members, guests, and staff to preserve high levels of customer service.
  • Partner with stakeholders to design, train, and implement menus and purchase goods.
  • Identify customer needs and develop action plans to enhance experience and mitigate risk.
  • Comply with HR guidelines and support recruitment, retention, and training of staff.
  • Establish targets, KPIs, schedules, policies, and procedures.
  • Drive transparency and communication to foster team awareness, ownership, and accountability.
  • Comply with allergy procedures and maintain a clean, sanitary, and safe work environment.
  • Prepare weekly and daily recaps covering service standards, staffing, sales, profit, and risk mitigation.

Requirements

  • Minimum of 5+ years’ experience in a similar capacity.
  • Detail-oriented, process-driven, and able to problem-solve in high-volume, fast-paced environments.
  • Experience with POS systems, Open Table, Opera, or other hospitality-driven technologies.
  • Passionate and influential leader capable of cross-functional communication.
  • Knowledge of food and beverage trends, best practices, and local health & safety regulations.
  • Ability to manage personnel and meet or exceed financial targets.
  • Guest-oriented, service-minded, flexible, and pro-active.
  • Ability to seize, grasp, turn, and hold objects.
  • Ability to move, pull, push, carry, or lift at least 30 pounds.
  • Ability to stand, walk, lift, and bend for long periods of time.

Benefits

  • Medical, Dental & Vision insurance for full-time employees
  • 401K retirement fund with a 2% match
  • Paid sick days and vacation days for full-time employees
  • Career development opportunities
  • Learning & Development courses
  • Cookhouse & House Tonic programs
  • Team events including fitness sessions, cinema screenings, and art classes
  • Free substantial meal while on duty

Workplace

  • Must be able to make periodical fast-paced movements to travel between parts of the property.

Skills

  • POS
  • Open Table
  • Opera
  • Forecasting
  • Purchasing
  • Staff Scheduling

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F&B Manager - Ludlow House

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