Financial Systems Admin
Cambridge · Concord · USD 85,000-100,000 · 2-4 years experience · Full-time · Hybrid · Posted Oct 13, 2026
At a glance
- Experience
- 2-4 years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Cambridge · Concord
- Salary
- USD 85,000-100,000 · Base salary
About the role
- KAYAK is looking for a NetSuite / Salesforce / FloQast Administrator to join our Enterprise Applications team within Finance.
- You'll be the day-to-day owner of configuration, user administration, and integration health across our core finance and revenue systems.
- You'll work closely with Finance, Accounting, Sales Ops, and Engineering, and partner with senior systems analysts and architects on the bigger roadmap items.
Responsibilities
- Administer day-to-day configuration of NetSuite, Salesforce, FloQast and Blackline: user setup/deactivation, roles and permissions, saved searches, SuiteAnalytics workbooks/dashboards, Salesforce flows and validation rules, troubleshooting issues within Salesforce.
- Serve as backup administrator for Expensify, supporting user provisioning, system configuration, synchronization issues, and end-user troubleshooting.
- Build and maintain NetSuite SuiteFlow workflows and troubleshoot existing SuiteScript customizations.
- Triage and resolve support tickets from Finance and general employees related to expense reports, financial records, and account access, digging into root cause rather than just closing the ticket.
- Monitor and troubleshoot integrations between NetSuite and Salesforce — including iPaaS/middleware tools and direct API/SFTP data feeds — escalating to engineering when needed.
- Support month-end and quarter-end close by ensuring system data accuracy, running reports, and resolving reconciliation discrepancies.
- Support the month-end close by managing file-based data transfers to the external reporting platform, validating successful loads, and troubleshooting exceptions with the Reporting team.
- Perform sandbox testing and validate NetSuite's release upgrades against existing customizations and integrations before anything touches production.
- Maintain user access lists and perform basic access reviews to support audit, SOX, and compliance needs.
- Create and maintain clear documentation, quick-reference guides, and training materials.
Requirements
- 2-4 years of hands-on administration experience with NetSuite, Salesforce, and/or Expensify (or similar ERP/CRM/expense platforms) — OR strong ERP/CRM administration fundamentals elsewhere plus genuine enthusiasm for going deep on NetSuite specifically.
- Familiarity with (or eagerness to quickly learn) NetSuite's configuration layer: saved searches, SuiteFlow, roles/permissions, custom fields and records, and at least reading-level comfort with SuiteScript.
- Working knowledge of basic system integrations (API/SFTP, or iPaaS tools like Celigo/Workato/Boomi) and comfort troubleshooting data sync issues.
- Real attention to detail.
- Solid Excel/Google Sheets skills; comfort building reports and saved searches.
- Clear communicator who can support non-technical end users and explain system issues in plain language.
- Bachelor's degree in a related field, or equivalent practical experience.
Preferred qualifications
- Familiarity with basic finance/accounting workflows (AP, expense management, order-to-cash)
- NetSuite/Salesforce admin certifications (e.g. NetSuite SuiteFoundation, Salesforce Administrator)
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Company-wide week off a year
- No meeting Fridays
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Development Dollars and leadership development
- Travel Discounts
- Competitive retirement and health plans
- Company-paid therapy sessions through SpringHealth and subscription to HeadSpace
Workplace
- Required to work from our Concord, MA or Cambridge, MA office at least 3 days per week.
Skills
- NetSuite
- Salesforce
- FloQast
- Blackline
- Expensify
- SuiteFlow
- SuiteScript
- SuiteAnalytics
- API
- SFTP
- Celigo
- Workato
Show all 15 skills
- Boomi
- Excel
- Google Sheets
