Food & Beverage Manager - Soho House New York

Soho House New York, 29-35 9th Ave, New York, NY 10014 · Soho House New York · USD 80,000-85,000 · 5+ years experience · Posted Oct 13, 2026

At a glance

Experience: 5+ years experience
Location: Soho House New York, 29-35 9th Ave, New York, NY 10014 · Soho House New York
Salary: USD 80,000-85,000

At Soho House a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager.
The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed.

Proactively manage operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets
Communicate with and interact with members, guests, staff to preserve excellent levels of internal and external customer service
Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements
Identify customers’ needs and responsive in developing action plan that enhances experience and mitigates risk
Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires
Establish targets, KPI’s, schedules, policies and procedures
Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork
Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations
Responsible for weekly/daily recaps that entail various aspects of the shift including service standards, allergy procedure, staffing, sales, profit and proactive solutions

Minimum of 5+ years’ experience in a similar capacity
Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments
POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience
Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service
Passionate about food and beverages trends and best practices and local health & safety compliancy regulations
Ability to manage personnel and meet / exceed financial targets
Guest-oriented and service-minded as well as flexible and pro-active