Food/Drink Runner (Cumin) - Soho House São Paulo

Soho House São Paulo, Rua São Carlos do Pinhal, 764 - Bela Vista, São Paulo - SP, 01332 000 · Soho House São Paulo · Posted Sep 25, 2026

At a glance

Location: Soho House São Paulo, Rua São Carlos do Pinhal, 764 - Bela Vista, São Paulo - SP, 01332 000 · Soho House São Paulo

The Cumin is responsible for preparing tables, serving orders, explaining meals, and facilitating collaboration between the kitchen and servers at Soho House.
As a Food Runner, your goal is to provide members and guests with excellent customer service and help actively improve their overall dining experience.

Follow the service steps defined by Soho House & Co, including filling water glasses and coffee cups, clearing ready plates, crumb-clearing the table, restocking all table supplies, and expediting food orders.
Prosper in an elevated, high-volume service environment while ensuring uninterrupted service, managing and anticipating guest and member needs, and supporting servers, the executive chef, and the general manager.
Ensure food orders are plated correctly before properly serving them to members and guests.
Comply with health and safety policies (allergy procedures), company processes, procedures, standards, and local, state, and federal laws.
Work as a team to serve food and/or beverages in a timely manner and support the team by running items from the expo and service bar outside of your section.
Clean and restock the server area and expo area.
Maintain menu knowledge with the ability to make suggestions when requested by members and/or guests.
Perform other tasks as assigned by the supervisor or manager.

Solid experience in a similar role.
Must be at least 18 years of age.
Thrive in fast-paced, high-volume environments and maintain calmness while solving problems under pressure quickly and effectively.
Be hospitable, accessible, passionate about customer service, and respectful of colleagues and guests.
Demonstrate competence as described in the training schedule and Club School.
Work flexible shifts and schedules, including weekends and holidays as needed.
Ability to receive guidance, work in a team environment, and work autonomously.