Food Runner - Soho Beach House Miami

Soho Beach House Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami · 2+ years experience · Posted Sep 30, 2026

At a glance

Experience: 2+ years experience
Location: Soho Beach House Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami

As a Food Runner at Soho Beach House Miami, you are responsible for preparing tables, serving orders, explaining meals, and facilitating collaboration between the kitchen and servers.
Your goal is to provide members and guests with outstanding customer service and actively help improve their overall dining experience.

Follow Steps of Service set by Soho House & Co including refilling water glasses and coffee cups, clearing finished dishes, crumbing the table, replenishing all table supplies, and expediting food orders.
Accommodate special requests from guests or provide alternative solutions that better suit business needs, or advise management to further assess and provide options.
Thrive in high-volume and elevated service environment by thinking quickly on your feet, managing and anticipating guest and member needs, and ensuring servers, Executive Chef, and General Manager are supported.
Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members and guests.
Adhere to health and safety policy, including allergy procedures, as well as all Company processes, procedures, standards, and local, state, and federal law as applicable.
Work as one team to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar outside of your section.
Clean and stock server alley and expo area.
Maintain knowledge of the menu with the ability to make suggestions when asked by members and/or guests.

Minimum of 2+ years’ experience in similar capacity
Thrive in fast-paced, high-volume environments and maintain calm through quickly and effectively problem solving under pressure
Must be hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests
Must be able to demonstrate competency as outlined in the training schedule and Club School
Must be able to work flexible shifts and schedules, including weekends and holidays as needed
Ability to take direction, work in a team environment, and autonomously
Tips certified and POS knowledge
Must be able to seize, grasp, turn, and hold objects with hands
Must be able to work on your feet for at least 8 hours and move, pull, carry, or lift at least 40 pounds