Forward Deployed Engineer, Federal (On-Site)

Remote · USD 120,000-158,000 · 2+ years experience · Remote · Posted Oct 13, 2026

At a glance

C3 AI is seeking a Forward Deployed Engineer, Federal (On-Site) to join our Federal team.
In this role, you will be the on-site engineer responsible for a C3 AI Platform deployment running in a disconnected, on-premises environment at a secure government facility in Southern Maryland.
Your primary focus is keeping the system available: monitoring its health, responding to incidents and outages, performing upgrades and patches, and building the automation and runbooks that keep problems from recurring.

Operate and maintain the C3 AI Platform in the customer's disconnected, on-premises environment, maximizing uptime.
Respond to incidents and outages: diagnose root cause, restore service, and document findings.
Monitor system health and build alerting and automation to prevent recurrence.
Plan and perform upgrades and patches using offline artifacts.
Contribute to application development and enhancements, using your on-site proximity to the customer to gather feedback, understand use cases, and translate needs into requirements.
Surface technical risks and work with product, engineering, and SRE teams to improve product quality.
Occasionally travel to visit C3 AI offices or other customer sites.

Bachelor’s degree in a STEM field or equivalent professional experience.
Software development experience with JavaScript and Python.
Experience with scripting or programming (Python or Bash preferred) to automate and monitor systems.
Excellent problem-solving, critical thinking, and communication skills.
Experience working in a customer-facing role.
U.S. citizenship.
Active Secret clearance.
Ability to obtain additional program access.

Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure, especially on-prem.
Expertise in Linux operating systems, networking, and database concepts.
Experience with Git or other version control software.
2+ years of professional software development experience with object-oriented programming languages.

This role is performed full time on-site in a secure government facility.
Program access involves an enhanced security review, which may include review of foreign contacts, foreign travel, and finances.
Program access is expected to take 3-6 months, during which training will be conducted including regular travel to the Tysons, VA office.