Global Fulfillment Operations Specialist

London · GB - Remote · 5+ years experience · Remote · Posted Oct 9, 2026

At a glance

The Global Fulfillment Operations Specialist drives the day-to-day fulfillment of hardware across Block's global brands and markets.
This individual contributor role focuses on managing third-party logistics (3PL) providers, resolving operational exceptions, and improving inventory and shipment visibility.
The position combines hands-on operational execution with analytical problem-solving to build scalable processes and durable controls.

Own fulfillment outcomes from order release through shipment confirmation for customer orders, replacements, and inventory transfers.
Monitor order accuracy, processing timeliness, backlog, and shipment exceptions to coordinate recovery.
Manage 3PL partner performance, ensuring they meet service expectations and commitments.
Investigate and resolve order, inventory, and shipment discrepancies across systems.
Coordinate inventory reconciliation and resolve interface failures or configuration errors.
Identify recurring failures and implement root-cause improvements through automation or process simplification.
Lead fulfillment readiness for product launches, new markets, and warehouse transitions.
Validate fulfillment supplier invoices against contracted rates and resolve billing discrepancies.
Monitor spend and cost per order to identify savings opportunities.
Maintain warehouse procedures and controls to ensure accurate execution and traceability.

5+ years of relevant experience in fulfillment, order management, warehouse operations, logistics, or supply chain.
Practical knowledge of ERP, order-management, and warehouse-management systems.
Experience investigating transaction and inventory discrepancies.
Strong analytical skills and proficiency with driving controls through operational reporting.
Demonstrated ability to independently manage operational workflows and resolve exceptions.
Ability to identify root causes and build repeatable solutions.
Ability to influence internal stakeholders and external partners without direct authority.

Experience with Oracle or comparable ERP platforms.
Experience supporting global hardware fulfillment across direct-to-consumer, retail, or business-to-business channels.
Familiarity with integrations between ERP, order-management, and 3PL warehouse systems.
Experience building dashboards, automated reporting, or workflow automation.
Experience supporting product launches, warehouse transitions, or fulfillment-system changes.
Working knowledge of international logistics and the handoffs between fulfillment, freight, and trade compliance.