Global Procurement Change & Capability Lead

London, United Kingdom - Deliveroo · Full-time · Hybrid · Posted Sep 29, 2026

At a glance

Deliveroo is seeking a Global Procurement Change & Capability Lead to join the London team on a hybrid basis.
This role is part of a brand-new, future-oriented Global Procurement Centre of Excellence shaping the future of DoorDash Inc. Procurement.
The position ensures procurement changes are adopted, embedded, and sustained across the global organisation.

Develop and execute the overarching change management strategy, translating our transformation roadmap into structured adoption plans with clear readiness criteria.
Design a clear change narrative that aligns with broader business priorities, managing communication plans that drive understanding, buy-in, and engagement from senior leadership down.
Define role-based training requirements and design pragmatic enablement approaches that focus on embedding new ways of working.
Design, build, and maintain a comprehensive procurement capability framework, defining clear development pathways for key roles in partnership with HR and L&D.
Define adoption KPIs, monitor post-implementation system and process usage, and introduce targeted interventions or sustainment mechanisms where regression occurs.

Proven Change Leadership: Significant experience leading change and adoption programmes within procurement or enterprise transformation, with a record of delivering measurable, sustained behavioural change.
End-to-End Strategy Design: Proven ability to design and execute complete adoption strategies, spanning stakeholder management, communications, training design, and reinforcement.
Capability Building: Strong experience designing and scaling functional capability frameworks, development pathways, or learning programmes that visibly uplift team maturity.
Cross-Functional Influencing: Exceptional stakeholder management skills across Procurement, Finance, Legal, and business teams, with the capability to influence senior leaders and drive global alignment.
Digital Transformation Familiarity: Solid understanding of embedding change within digital or Source-to-Pay transformations to ensure new platforms are utilised to their full potential.

Global or Post-M&A Context: Experience driving process or system adoption across complex, multi-regional environments with diverse cultures and legacy ways of working.
Structured Methodologies: Strong understanding of structured change frameworks adapted pragmatically to fast-paced, commercial environments.
Modern Training Delivery: Experience delivering digital, self-service, and role-based onboarding formats for continuous learning.
Data-Driven Insights: Ability to leverage adoption and capability metrics to actively track, diagnose, and improve outcomes.
CoE Collaboration: Experience operating within a centre-led or Centre of Excellence model, partnering closely with process, analytics, and governance teams.