At a glance
- Experience
- 5-8 years experience
- Location
- Singapore
About the role
- Axi is seeking a commercially minded Global Sales Operations Lead to help improve sales performance, streamline operations, and support business growth.
- The role involves working closely with the Global Head of Sales to provide meaningful sales insights, improve processes, and coordinate key commercial initiatives.
- Beyond traditional Sales Operations, the position offers opportunities to support new market exploration and commercial projects.
Responsibilities
- Monitor and analyse sales performance, tracking key KPIs, trends and opportunities for improvement.
- Prepare regular sales reports, dashboards and performance updates to support leadership decision-making.
- Help establish consistent sales reporting standards, processes and performance measurements.
- Work closely with sales teams to understand operational challenges and identify opportunities to improve efficiency and effectiveness.
- Coordinate and follow up on key sales initiatives, ensuring agreed actions and timelines are progressing.
- Support commercial projects, including researching and evaluating potential new market opportunities.
- Assist in planning and coordinating small-scale market tests to assess customer demand, acquisition channels and commercial potential.
- Analyse results from commercial initiatives and provide insights and recommendations to support business decisions.
- Collaborate with Marketing, Payments, Finance, Compliance and other teams to support sales activities and business initiatives.
- Identify opportunities to simplify workflows, improve reporting accuracy and enhance sales productivity.
Requirements
- 5–8 years of relevant experience in Sales Operations, Commercial Operations, Sales Analysis, Business Development or a related function.
- A good understanding of sales processes, performance management and commercial operations.
- Strong analytical skills with experience working with sales data, KPIs and reporting dashboards.
- Commercial awareness, with the ability to interpret performance trends and identify opportunities for improvement.
- Comfortable working with different stakeholders and coordinating initiatives across teams.
- Proficient in Excel, CRM systems and reporting tools.
- Strong organisational skills with the ability to manage multiple priorities and follow through on action items.
- A proactive and resourceful individual who enjoys solving problems and improving the way things work.
- Clear communication skills, with the ability to present insights and recommendations in a simple, practical manner.
Preferred qualifications
- Some hands-on exposure to sales, business development, commercial projects or market expansion would be advantageous.
- Experience with Power BI, Tableau or AI-assisted analytical tools is a plus.
- Experience in fintech, online trading, financial services or other sales-driven industries would be advantageous but is not essential.
Benefits
- Competitive and attractive compensation.
- Extensive learning opportunities, such as professional training and certifications and soft skills development.
- 20 annual leave days per year.
- 5 paid study leave days per year.
- 1 paid volunteer day per year.
- Health and Dental Insurance (self + option to include dependents).
Skills
- Excel
- CRM Systems
- Power BI
- Tableau
- AI-assisted Analytical Tools
