Global Security Operations Center Manager
Cambridge, MA USA · Alewife, Cambridge · USD 108,000-186,667 · 5+ years experience · Onsite · Posted Sep 29, 2026
At a glance
- Experience
- 5+ years experience
- Workplace
- Onsite
- Location
- Cambridge, MA USA · Alewife, Cambridge
- Salary
- USD 108,000-186,667 · Base salary
About the role
- The GSOC Manager will lead and operate Lila Sciences' Global Security Operations Center, owning the physical security technology stack and day-to-day security and intelligence operations for all sites globally.
- This role acts as the central point of coordination for incident response and first-responder engagement while maintaining the SOPs, policies, and plans that govern GSOC operations.
Responsibilities
- Manage day-to-day GSOC operations across all Lila Sciences sites, ensuring consistent 24/7 coverage.
- Manage the enterprise access control system, including badge creation, access provisioning, and compliance requirements.
- Manage enterprise visitor management processes, including registration and screening.
- Monitor and manage the enterprise video surveillance system and intrusion detection system.
- Serve as the primary interface with police, fire, EMS, and other first responders during incidents.
- Lead initial incident response coordination and triage for security-related events.
- Write, maintain, and continuously improve GSOC SOPs, security policies, and emergency response plans.
- Monitor threat intelligence feeds and author threat intelligence reports for stakeholders.
- Track and monitor the locations and travel of executives and staff to support duty-of-care.
- Maintain incident logs, GSOC metrics, and reporting for leadership review.
Requirements
- Bachelor's degree in security management, criminal justice, emergency management, or a related field, or equivalent work experience.
- 5+ to 8+ years of experience in corporate/physical security operations, a GSOC/SOC environment, law enforcement, or military service.
- Hands-on experience with access control systems and video management systems.
- Experience monitoring and managing intrusion detection/alarm systems.
- Demonstrated experience leading incident response coordination and interfacing with first responders.
- Experience ensuring compliance requirements (e.g. ISO 27001, SOC 2, NFPA).
- Experience managing Emergency Notification Systems and radio systems.
- Strong track record writing and maintaining SOPs, security policies, and emergency plans.
- Ability to work onsite full-time (40 hours/week) at 5 Alewife Park, Cambridge, MA.
- Experience preparing and delivering written and verbal intelligence and incident briefings.
Preferred qualifications
- Experience supporting life sciences, biotech, or R&D/lab environments.
- Threat intelligence analysis and report-writing experience.
- Executive protection or travel risk management experience.
- Technological expertise with integrated networked security systems.
- Relevant certifications such as CPP or PSP.
- Experience managing or coordinating third-party security contracts and systems integrators.
- Familiarity with enterprise EHS and facilities coordination practices.
- Crisis management or business continuity planning experience.
Benefits
- Medical, dental, and vision coverage
- Employer-paid life and disability insurance
- Flexible time off
- Generous company wide holidays
- Paid parental leave
- Educational assistance program
- Commuter benefits including bike share memberships
- Company subsidized lunch program
- Bonus potential
- Early-stage equity
Workplace
- Full-time onsite role (40 hours/week).
Skills
- Access Control Systems
- Video Management Systems
- Intrusion Detection Systems
- Emergency Notification Systems
- Radio Systems
- ISO 27001
- SOC 2
- NFPA
- Threat Intelligence
- Incident Response
- Physical Security Operations
