At a glance
- Workplace
- Hybrid
- Location
- Seattle
About the role
- The Group Account Director serves as the senior day-to-day client leader, responsible for the health, growth, and profitability of a high-visibility account for a globally recognized consumer brand.
- This role focuses on leading digital-product-led engagements, requiring deep expertise in guiding the design and delivery of sophisticated digital experiences.
- The position acts as a strategic partner and commercial leader, driving organic growth and providing cross-functional direction to multidisciplinary teams.
Responsibilities
- Own the overall health, growth, and profitability of the client relationship.
- Lead digital product and services engagements from conception through delivery.
- Drive organic growth by anticipating client needs and shaping them into compelling opportunities.
- Act as a trusted strategic advisor to senior client stakeholders.
- Provide cross-functional direction to multidisciplinary teams.
- Partner with creative, strategy, product, and technology leadership to ensure work meets client and user needs.
- Oversee commercial management including scoping, forecasting, resourcing, and margin performance.
- Maintain momentum in a dynamic environment, keeping initiatives on track.
- Mentor and develop the account team to foster collaboration and professional growth.
Requirements
- Significant senior client leadership experience within an agency environment.
- Track record of leading relationships and multidisciplinary teams.
- Deep digital product and services experience with an understanding of design and delivery.
- Proven growth mindset with a track record of deepening client relationships.
- Strong commercial acumen across forecasting, scoping, resourcing, and profitability.
- Exceptional communication and relationship-building skills.
- Ability to advise and align at senior levels.
- Must be based in Seattle for regular onsite presence with the client.
Workplace
- Full-time role based in Seattle.
- Requires regular onsite presence with the client.
- Hybrid approach with required in-office days.
Skills
- Commercial Management
- Forecasting
- Scoping
- Resourcing