Hardware Deployment Project Manager

Open to Remote (USA) · Pittsburgh · Remote · Remote · Posted Oct 19, 2026

At a glance

Are you ready to build the future of supply chain? At Gather AI, we’re not just creating software; we’re pioneering a new era of warehouse intelligence. We’ve developed a groundbreaking, vision-powered platform that uses autonomous drones and existing equipment to capture real-time data, completely digitizing workflows that have historically been manual and error-prone. This means facilities operate smarter, safer, and more efficiently, ultimately redefining “on-time, in full” delivery.
If you’re looking for an opportunity to contribute to truly transformative technology and make a significant impact in a vital industry, Gather AI is the place for you. We’re leading the charge in the rapidly evolving robotics industry, and we invite you to join us in reshaping the global supply chain, one intelligent warehouse at a time.

As our Hardware Deployment & Development Coordinator, you'll be the hardware team's hub between development and field operations.
You will own the hardware side of deployment readiness, field hardware escalations and returns, and accurate documentation of deployment configurations and bill of materials across Hardware programs.
This is an ownership role and much of the processes behind it are yours to build collaboratively with Hardware leadership.

Own hardware readiness for each customer deployment: build schedules, kit lists, parts status, shipping and site prerequisites.
Be on site for installs and go-lives as the hardware liaison lead, then hand off cleanly to Field Ops.
Own tier-2 hardware escalations: triage, route to the right technician or engineer, and close the loop.
Own our RMA process: intake, disposition, failure analysis coordination and trend reporting back to engineering and suppliers.
Own BOM accuracy and configuration management across programs, including revision control and serial/config traceability.
Build and document the processes behind the work, including the readiness checklist, RMA workflow and configuration control.
Plan development builds and test assets with engineering and the technicians, and turn field findings into engineering action.
Coordinate development builds, test assets and technician schedules, and turn field findings into engineering action.
Give Purchasing a clear demand plan and flag long-lead and single-source risks early.

You've owned hardware readiness for deployments, production launches or NPI builds end to end, covering schedules, kits, parts and handoffs, and kept other teams moving toward the date without direct authority.
You've owned the record of what hardware is built and implemented: BOMs and revisions, configurations and change control, or RMA processes.
You can read assembly and part drawings, electrical schematics, and understand critical to quality callouts.
You can take a field escalation from first report to resolution and keep everyone informed along the way.
You're detail-oriented, agile and adaptable and adapt quickly when plans change.

Experience in warehouse, material handling or forklift environments.
Robotics or autonomous-vehicle deployment experience.
Experience working with suppliers or contract manufacturers on ECOs or recurring defects.
Experience with Document Control, Good Documentation Practices, and Good Manufacturing Practices.

Open to Remote (USA); Pittsburgh
About one week a month on site in Pittsburgh; when a customer deployment is active, travel to that site takes priority
Eastern time zone is a plus