Hardware Quality Assurance Officer, Lagos

Lagos, Nigeria · Moniepoint Headquaters · Posted Sep 28, 2026

At a glance

The Quality Assurance Officer is responsible for identifying quality problems in repaired terminals by working closely with technicians and the inventory team.
This role involves testing repaired terminals, identifying and documenting defects, and preventing defective terminals from reaching businesses.

Conducting a thorough inspection of repaired terminals to identify any defects or deviations from the standard.
Ensuring that repaired terminals comply with the specified standards, guidelines, and technical requirements before distribution.
Careful inspection of the quality of repaired terminals through visual examination.
Implementing testing procedures using test sheets to validate the functionality and performance of repaired terminals.
Maintaining detailed records of quality inspections, test results, and issues identified during the test process.
Working closely with repair technicians, engineers and relevant teams to address and rectify quality issues.
Developing and implementing workflow of terminal collection and returning of non-conforming terminals to inventory.
Keeping proper and accurate records of received and returned terminals.
Identifying areas for improvement to enhance overall repair quality and efficiency.
Perform other duties as delegated and assigned by his/her Line Manager.

Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement.
Proficiency in using Microsoft Office applications.
Excellent attention to detail and accuracy in data entry and record-keeping.
Strong organizational and time management skills to prioritize tasks and meet deadlines.
Effective written and verbal communication skills to collaborate with cross-functional teams.
Ability to work independently and as part of a team, with a proactive and solution-oriented approach.