Head of Finance Business Partnering, Operations & Technology
India, Delhi NCR · London · 10+ years experience · Full-time · Remote · Posted Oct 7, 2026
At a glance
- Experience
- 10+ years experience
- Employment
- Full-time
- Workplace
- Remote
- Location
- India, Delhi NCR · London
About Tide
- At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
- Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
- Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
- Tide facts:
- - Tide is available for UK, Indian, German and French SMEs
- - Over 2 million members across UK and India
About the role
- As Tide continues to grow across multiple markets, strong financial management is essential to helping us scale responsibly, profitably, and sustainably.
- As Head of FP&A, you will serve as a core strategic Finance Business Partner to multiple leadership teams.
- In this high-impact, multi-faceted leadership role, you will shape workforce strategies, lead complex investment cases, and oversee key operational expense drivers.
Responsibilities
- Partner with Product & Engineering, Member Ops, Risk & Fraud, and Enablement area leaders, shaping strategic, workforce, procurement, and investment decisions.
- Design and build business cases for Member Ops investments and fraud/risk prevention tooling, managing them through the Finance SLT to sign-off and bridging BizOps to the CFO office.
- Lead capacity modeling and workforce strategies, balancing trade-offs across stakeholders while aligning to finance and SLA targets.
- Set budget parameters and efficiency targets across operational teams, connecting Product & Engineering roadmaps directly with operational delivery.
- Execute the commercial review framework for Member Ops vendors alongside procurement, managing contract structures, renegotiations, and make-vs-buy decisions.
- Own the fraud loss P&L across forecasting, actuals tracking, and variance analysis, while leading multi-region fraud exposure scenario modeling.
- Connect the financial impact of Risk & Fraud to Collections and Treasury, keeping loss, recovery, and provisioning assumptions aligned across teams.
- Partner with operational directors to control the financial narrative on vendor outcomes and fraud performance reported to the CFO office, while reporting cost-to-serve and ROI to the SLT.
- Work closely with Data Engineering, BizOps, and Financial Reporting teams to ensure robust data availability for Risk reporting.
- Direct cost management across software consolidation, contractor spending, real estate/CAPEX, P&E, and AI token usage.
Requirements
- 10+ years of Commercial Finance & FP&A Leadership: Senior Finance Business Partner experience within high-growth fintech, digital banking, or tech environments.
- Operations & Risk Expertise: Hands-on experience partnering with Member Ops and Risk/Fraud leaders on capacity modeling, SLAs, and multi-region fraud exposure.
- P&L & Loss Ownership: Experience owning fraud loss P&Ls (forecasting, variance analysis) and aligning loss assumptions across Treasury and Collections.
- Opex Control: Proven track record in vendor contract renegotiations, make-vs-buy decisions, software consolidation, and managing AI/token costs.
- Investment & Portfolio Strategy: Ability to build CFO-level business cases, model multi-horizon ROI, and manage pod/incubation funding models.
- Executive Influence: Clear communication skills to bridge operational metrics with financial narratives for the CFO and Senior Leadership Team.
- MBA or CA qualification
Benefits
- Competitive salary and share options
- Generous annual leave on top of bank holidays
- Paid maternity, paternity, and adoption leave
- Extended unpaid and paid leave options after completing milestone years
- Private family health insurance with additional OPD coverage and top-up options
- Comprehensive accidental and life insurance protection
- Access to therapy sessions, courses, meditations, and workshops
- Paid days annually for volunteering or personal growth
- Annual budget for books, courses, coaching, and more
- Work from abroad for up to 90 days annually
Workplace
- Flexible workplace model supporting both in-person and remote work
