Head of Product - Subscriptions
Remote · London · 10+ years experience · Full-time · Remote · Posted Oct 15, 2026
At a glance
- Experience
- 10+ years experience
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote · London
About Tide
- At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
- Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
- Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
- Tide facts:
- - Tide is available for UK, Indian, German and French SMEs
- - Over 2 million members globally and rapidly growing
About the role
- You will own Membership Plans and the wider Subscriptions platform across multiple markets, shaping how we structure, price, and deliver value to our members as Tide scales.
- This role is central to defining the future of our subscription offering, ensuring it is flexible, competitive, and aligned to member needs.
- Working closely with cross-functional teams, you will optimise the end-to-end subscription experience.
Responsibilities
- Own the strategy, vision, and roadmap for our global Membership Plans, delivering a high-quality, scalable member experience.
- Define, evolve, and optimise subscription tiers, benefits, and pricing, using customer insight and data to drive impact.
- Lead end-to-end product delivery, from discovery through execution, across the full subscription lifecycle.
- Partner cross-functionally to deliver measurable business outcomes, aligned to company OKRs and growth priorities.
- Champion best-in-class user experience, ensuring clarity, transparency, and consistency across all membership touchpoints.
- Mentor and support Product Managers as the team scales.
- Leverage qualitative and quantitative insights to improve retention and long-term member value.
Requirements
- 10+ years of product management experience, with proven ownership of subscription, membership, or product-led growth initiatives.
- Strong analytical and commercial capability, with experience defining KPIs/OKRs and driving revenue- and retention-focused outcomes.
- Excellent cross-functional leadership, with the ability to influence senior stakeholders across technical and commercial teams.
- A customer-first, outcome-driven mindset, focused on delivering meaningful, high-impact member experiences.
- Comfort operating in ambiguous, fast-scaling environments, translating complexity into clear priorities and execution plans.
- Clear, confident communicator, able to articulate product vision and trade-offs to diverse audiences.
- Experience building scalable, global products, with awareness of local market and regulatory considerations.
Benefits
- Competitive salary and share options
- Generous annual leave on top of bank holidays
- Paid maternity, paternity, and adoption leave
- Extended unpaid and paid leave options after completing milestone years
- Access to salary sacrifice benefits like Nursery and Cycle to Work discounts
- Comprehensive Private family insurance plan
- Comprehensive accidental and life insurance protection
- Access to therapy sessions, courses, meditations, and workshops
- Pension scheme on eligible earnings
- Paid days annually for volunteering or personal growth
Workplace
- Flexible workplace model supporting both in-person and remote work.
