Health Club Manager (Director Level) - Soho Beach House Miami
Soho Beach House Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami · 5-7 years experience · Posted Sep 23, 2026
At a glance
- Experience
- 5-7 years experience
- Location
- Soho Beach House Miami, 4385 Collins Ave, Miami Beach, FL 33140 · Soho Beach House Miami
About the role
- At Soho House, the Health Club Manager is dedicated to delivering an exceptional health, wellness and fitness experience for members.
- The Health Club Manager oversees the day-to-day operation of the Health Club and is responsible for ensuring all fitness, wellness, recovery and related spaces operate safely, efficiently and in line with Soho House standards.
Responsibilities
- Lead the day-to-day operation of the Health Club, ensuring high standards of service, cleanliness, safety, maintenance and presentation across all fitness, wellness and recovery areas.
- Serve as an influential health and wellness leader responsible for delivering and overseeing high-quality fitness programming, personal training, classes, member inductions, wellness services and member events.
- Oversee team management including recruitment, onboarding, training, scheduling, payroll, performance management and disciplinary procedures, while partnering with leadership on employee development and succession planning.
- Maintain a visible and hands-on leadership presence, ensuring the Health Club team consistently delivers a personalized, engaging and hospitality-led member experience.
- Monitor and analyze utilization, class attendance, personal training, treatments, recovery services and other Health Club offerings to identify opportunities to improve quality, member engagement and commercial performance.
- Partner with the General Manager and local and regional leadership to develop, manage and report on departmental budgets, payroll, expenses, revenue and overall performance against established targets.
- Collaborate with Membership, Marketing, Events, Food & Beverage and other House teams to promote Health Club services, programming, events and wellness initiatives that increase member participation and awareness.
- Manage vendor relationships, purchasing, supplies and procurement activities and work with equipment manufacturers and service providers to ensure all fitness, wellness and recovery equipment is maintained in excellent working condition.
- Ensure regular equipment inspections, preventative maintenance, repairs and servicing are completed in a timely manner.
- Oversee spa, treatment, recovery and specialist wellness services where applicable, ensuring services are delivered safely, consistently and in accordance with Soho House standards.
Requirements
- Minimum of 5-7+ years’ experience in a management role within fitness, health and wellness, spa, premium hospitality or a related environment.
- Demonstrated experience leading teams and managing day-to-day operations in a high-quality member or guest-facing environment.
- Strong knowledge of fitness operations, personal training, class programming and member engagement.
- Experience managing budgets, payroll, expenses, revenue targets and departmental performance.
- Strong knowledge of health and safety, risk management and operational compliance.
- Strong communication, leadership and people-management skills.
- Ability to build strong relationships with members, employees, vendors and cross-functional partners.
- Flexible schedule and ability to work nights, weekends and holidays when applicable.
- Ability to multitask, prioritize and operate effectively in a fast-paced and demanding environment.
Preferred qualifications
- Experience with spa, treatment, recovery or wellness services is preferred where applicable to the location.
- Trainer certification such as ACSM, NSCA, NASM, CFSC, CSCS, ACE or equivalent is preferred.
- Personal Training and First Aid/CPR/AED certification preferred and may be required depending on the responsibilities of the role and location.
- Bachelor’s degree in sport science, business administration, hospitality management or a related field preferred, or equivalent relevant experience.
Benefits
- Medical, Dental & Vision health care
- Retirement fund with a 2% match
- Paid Time Off including sick days and vacation days
- Career Development
- Soho Impact
- Learning & Development courses
- Cookhouse & House Tonic
- Team Events
- Team Meal provided free of charge whilst on duty
Skills
- ACSM
- NSCA
- NASM
- CFSC
- CSCS
- ACE
- First Aid/CPR/AED