Housekeeping Supervisor

Roma, Rome · Soho House Rome · 3-5 years experience · Posted Sep 25, 2026

At a glance

We are seeking a skilled and passionate Housekeeping Supervisor to join the team at Soho House Rome.
You will lead the housekeeping team, ensuring high standards of cleanliness and sanitation protocol while providing first-class service to members.

To assign Housekeeping Attendants sections and prepare daily work sheets
To support the completion of all annual and mid-year team performance reviews
To assist in the selection process for new team members when necessary
To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures
To, when necessary, be hands-on and service rooms or public areas and cover the evening housekeeper shift as required
To check accommodation and public areas daily, to ensure cleanliness is of the required standard
To ensure the department has proper supplies, equipment and uniform
To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry
Training, scheduling, evaluating, disciplining, motivating and coaching employees
To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken

At least 3 year of experience in busy, high profile hotel operations
Up to 3-5 years’ experience in housekeeping
Excellent interpersonal skills and ability to build relationships (internal and external)
Strong attention to details
Excellent customer service
Fluent in English
Organised and reliable
Ability to work and maximize relationships within a diverse team