At a glance
- Employment
- Full-time
- Workplace
- Remote
- Location
- Remote
About the role
- As the Integrations Lead, Partnerships at Ashby, you will own our integration partnerships across inbound, outbound, and account management, and serve as the technical liaison for Product Managers and Engineering.
- This is a highly cross-functional role requiring collaboration with Sales, Customer Success, Engineering, Product, and Marketing to build out our integration ecosystem for new products like People Workflows.
Responsibilities
- Own inbound integration requests from qualification through launch and ongoing maintenance.
- Guide partners through the process from NDA and sandbox access to API documentation, onboarding, testing, and launch.
- Serve as the technical and commercial liaison across integration partners and Ashby internal teams.
- Translate partner and customer needs into clear requirements, tradeoffs, and next steps.
- Help partners navigate API concepts such as authentication, endpoints, webhooks, data mapping, and workflow design.
- Coordinate integration reviews and launch readiness with partners and Product.
- Manage larger integration relationships, working with Enterprise Sales, Customer Success, and Product.
- Keep HubSpot and related partnership systems current with partner context, status, ownership, and timelines.
- Improve swim lanes, handoffs, SLAs, documentation, reporting, and support paths.
Requirements
- Experience at the intersection of partnerships, product, technology, and customers in integration or platform partnerships, technical program management, product management, solutions architecture, implementation, or a similar role.
- Technical fluency to understand APIs, authentication, data flows, webhooks, sandboxes, and integration tradeoffs.
- Strong product and business judgment to distinguish between an interesting request, a customer problem, a strategic opportunity, and a commitment Ashby should make.
- Ability to communicate clearly, write well, build trust with partners, set expectations, and turn messy conversations into crisp requirements.
- Operationally disciplined and improvement-minded with the ability to own a high-volume workstream and create structure in ambiguity.
Benefits
- Competitive salary and equity
- 10-year stock option exercise window
- Unlimited PTO with a strong culture of actually taking time off
- 12 weeks of fully paid family leave (US)
- Generous budget for equipment, software, and office setup
- $100/month learning budget, with conferences covered with manager approval
- Top-tier health insurance for US employees (100% premium covered)
Skills
- HubSpot
- APIs
- Webhooks
